How it works
Fewer miles, fewer hands, fewer chances to lose it.
Most transfer services are logistics companies with a scanner attached. We are one building in Orange County, and everything below follows from that.
Getting it here
Walk in
The fewest handoffs of any delivery method: your hands to ours, with nothing between. If you are anywhere in Orange County, Los Angeles, Riverside, San Bernardino or San Diego, that is a drive rather than a shipment, and it removes the single largest risk in the whole process.
Call ahead
We are open Mon to Fri, 9:00am to 4:30pm. Call before you come so someone is free to log your items in properly rather than between other jobs.
If you do ship
Shipping within Southern California is short. Fewer miles and fewer transfers genuinely mean fewer opportunities for a box to go astray. Pack so nothing can shift, and tell us what is coming so we notice if it does not arrive.
While it is here.
Every item is logged at intake and tracked under a full chain of custody. Because there is only one building, we can answer where your material is at any point without phoning anyone. Nothing is sent out. Film is scanned frame by frame at true HD 1080p minimum and up to 2K; tape is captured in real time on maintained decks; slides and prints are handled by hand.
The same people who took your box at the counter are the people scanning it.
Getting it back.
Files on a flash drive for orders under 256 GB, or a hard drive above that. DVD or Blu-ray copies are $15 each. Your originals return in the same shipment, or you collect both together at the counter.
What we will not promise
An exact completion date. A reel needing splicing adds hours nobody can predict from an intake form, and inventing a date just means breaking it. The queue we quote is our own, because the work happens here. Rush is available at additional cost, quoted per order in the week you call.
Coming in?
Send a photo and a rough count first. We will tell you what you are holding and roughly what it involves, so the visit is short.